gb991's Privacy Policy

1. Introduction & Scope

gb991 (referred to hereinafter as "we", "us", or "the platform") operates a safe and reliable online entertainment platform for users in Bangladesh. When you register, log in, or use any service on gb991, you are considered to have accepted the terms of this privacy policy.

The purpose of this policy is to inform our users with full transparency about how their information is collected, for what purposes it is used, and in what circumstances it may be shared with third parties. We protect every transaction and data storage process through SSL encryption and modern cybersecurity technology.

This policy applies only to gb991's own services. We are not responsible for third-party websites or links.

2. What Information Is Collected

We collect various types of information to operate our services smoothly. A detailed breakdown of the information collected is provided below.

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (when required for KYC verification)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history

2.3 Technical & Usage Information

• IP address and device type
• Browser version and operating system
• Site access times, session duration, and pages visited
• Information collected through cookies and similar tracking technologies

3. Methods of Data Collection

4. Purpose of Data Use

gb991 uses collected information for specific and legitimate purposes. We do not process your information beyond the purposes listed below.

4.1 Account Management & Verification

Information is used to verify your identity, keep your account secure, and prevent unauthorized access. Date of birth is verified to confirm the 21+ age requirement.

4.2 Financial Transaction Processing

Financial information is used to securely process transactions such as a minimum deposit of ৳100 and a minimum withdrawal of ৳800. Fast processing of information is ensured with the goal of completing withdrawals within 1 hour.

4.3 Service Quality Improvement

Usage data is used to continuously improve the platform's design, navigation, and functionality by analyzing user experience.

4.4 Fraud Prevention & Security

Information is analyzed to detect suspicious transactions, prevent the creation of multiple accounts, and maintain the overall security of the platform.

4.5 Legal & Regulatory Compliance

Information is used to maintain required records in accordance with applicable laws and regulations, and to respond to lawful requests from authorities.

4.6 Customer Support

Your account and transaction information is used to provide 24/7 live chat and email support ([email protected]).

5. Sharing Information with Third Parties

gb991 never sells your personal information for commercial purposes. However, limited information may be shared with trusted third parties in the specific circumstances below.

• Payment processors: Only the minimum information required to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers.
• Technology service providers: Information is shared with contracted providers for server hosting, security, and analytics services, who are required to comply with our privacy policy.
• Legal authorities: Information may be disclosed in compliance with applicable law in response to valid court orders or lawful requests from government authorities.
• Fraud prevention agencies: Information may be shared with relevant security agencies in the event of any suspicious activity.

Before sharing information with any third party, we confirm that they have agreed to comply with gb991's privacy standards.

6. Cookies & Tracking Technology

gb991 uses cookies and similar technologies to improve the user experience and ensure the platform functions correctly.

6.1 Essential Cookies

These cookies are essential for the website's core functionality — such as maintaining login sessions and security verification. Disabling them will prevent the site from working properly.

6.2 Analytics Cookies

These cookies help analyze how users interact with the site and improve the quality of our services. The data collected is in aggregate form and does not identify any individual.

6.3 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some services to stop working correctly.

7. Data Security Measures

gb991 follows industry-standard security technologies and practices to protect your information.

8. User Rights

As a gb991 user, you have the following rights over your own information. To exercise these rights, contact us at [email protected].

8.1 Right to Access

You can find out what information gb991 holds about you, where it is stored, and how it is being used.

8.2 Right to Rectification

If any of your stored information is incorrect, you can request that it be corrected. Some information can be updated directly by logging into your account.

8.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal and regulatory obligations.

8.4 Right to Restrict Processing

In some cases, you can request that processing of your information be restricted, particularly when the accuracy of the information is in dispute.

8.5 Right to Object

You have the right to object to your information being used for marketing or profiling purposes.

9. Data Retention Period

gb991 does not retain any information longer than necessary. The retention period depends on the type of information and its purpose.

• Account information: For as long as the account is active and for a set period after closure as required by law.
• Financial transaction records: Retained for a specified number of years in compliance with applicable financial regulations.
• Customer support communications: For as long as necessary for dispute resolution and service improvement.
• Technical logs: Automatically deleted after a limited period for security analysis purposes.

10. Protection of Minors' Information

gb991 strictly prohibits anyone under the age of 21 from creating an account or using its services. Age verification is a mandatory step during registration.

If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed. If you have any information regarding this, please notify us at [email protected].

11. Policy Changes & Updates

gb991 reserves the right to change or update this privacy policy as needed. For significant changes, a notification will be sent to your registered email address.

Continued use of the platform after any changes means you are considered to have accepted the updated policy. You are advised to visit this page regularly to stay informed about the latest version of the policy.

12. Contact Us

If you have any questions, concerns, or requests related to your information or this privacy policy, please get in touch with us. gb991's customer support team is available 24/7.