gb991 Platform Terms & Conditions

These Terms and Conditions ("Terms") form a legal agreement between the gb991 platform and all its users ("Members"). gb991 provides an online casino and sports betting service for users in Bangladesh.

By visiting the gb991 website, creating an account, or using any of its services, you are considered to have fully read, understood, and agreed to the following Terms. If you do not agree to these Terms, please do not use our platform.

gb991 reserves the right to amend, change, or update these Terms at any time. Changes take effect as soon as they are published on the website. We recommend reviewing this page regularly.

To open an account and use the services on gb991, a member must meet the following eligibility criteria:

• You must be at least 21 years of age. This platform is strictly prohibited for minors.
• You must register using your real identity — registering under a false identity will result in immediate account termination.
• You must be a real person — no corporate entity or automated bot may operate an account.
• You must be a resident of a region where gb991 provides its services.
• Opening a new account is prohibited if a previous account has been closed.

3.1 Registration Process

To become a member of gb991, you must provide accurate and complete information on the registration form. Only one account per person is permitted. If multiple accounts are found belonging to the same person or household, all accounts will be closed and any bonuses will be forfeited.

3.2 Login Credentials Security

It is your responsibility to keep your account username and password completely confidential. If you suspect unauthorised access to your account, notify our support team immediately. You are responsible for all activity that takes place on your account.

• Use a strong password and change it regularly.
• Do not share your password with anyone.
• Always log out after using a public computer.
• If you notice any suspicious activity, contact [email protected] immediately.

3.3 Identity Verification

gb991 uses SSL encryption technology to keep all member data secure. As part of identity verification, we may request a national ID card, passport, or other government-issued documents. This process is essential to maintaining a safe and reliable platform.

4.1 Deposit Methods & Limits

Currently accepted payment methods on gb991 are: bKash, Nagad, Rocket, Upay, and bank transfer (including major commercial banks such as BRAC Bank, Dutch-Bangla Bank, and Islami Bank). The minimum deposit amount for each method is ৳100.

4.2 Withdrawal Conditions

The following conditions must be met before submitting a withdrawal request:

• Your identity must be fully verified.
• Withdrawals are generally made using the same method as the original deposit.
• All wagering requirements on any active bonus must be met.
• Withdrawals through third parties are strictly prohibited — only the account holder's own payment method may be used.

4.3 Currency

gb991 processes all transactions in Bangladeshi Taka (BDT / ৳). For any conversion to another currency, the prevailing exchange rate at the time will apply.

5.1 Welcome Bonus

gb991 offers a 200% bonus on the first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, bringing the total balance to ৳3,000. If ৳12,000 or more is deposited, the bonus is capped at ৳10,000, giving a total balance of ৳22,000.

5.2 Wagering Requirement

The wagering requirement for each bonus is 10 times (10x), calculated on the bonus amount only — not on the deposit amount. Example: if you receive a ৳2,000 bonus, you must wager a total of ৳20,000 before withdrawing the bonus funds.

5.3 General Bonus Rules

• Each member may receive the welcome bonus only once.
• Misuse of bonuses, manipulation, or attempting to claim bonuses through multiple accounts will result in account closure and forfeiture of any winnings.
• gb991 reserves the right to modify or cancel any bonus offer.
• Expired bonuses will be automatically removed from the account.
• Separate terms apply to VIP programme cashback and other benefits.

6.1 General Betting Rules

All betting activity on gb991 is conducted fairly and transparently. To ensure fair play, we use technology from verified game providers (including Pragmatic Play, Evolution Gaming, JILI, Spribe, Ezugi, Microgaming, and NetEnt).

6.2 Bet Cancellation Circumstances

gb991 reserves the right to cancel bets under the following circumstances:

• If a result is affected by a technical error or system failure.
• If incorrect prices or odds were displayed and are clearly identified as erroneous.
• If evidence of fraud or cheating is found.
• If bets were placed using bots or automated tools.

6.3 Sports Betting

Betting is available on a variety of sports including cricket, football, and kabaddi. All betting markets are available as general examples — multiple markets are available to illustrate how betting works on matches such as Bangladesh vs India. Please read the rules for the relevant event carefully before placing a bet.

gb991 believes that responsible play is essential for a healthy and enjoyable gaming experience. We provide various tools and support to help members game safely.

• Play for entertainment — do not use gaming as a way to solve financial problems.
• Bet within your means and keep in mind that winnings are never guaranteed.
• If you want to set limits, let our support team know — we can help you set daily, weekly, or monthly deposit limits.
• If you need a break, take advantage of the option to temporarily suspend your account.
• A self-exclusion option is available for long-term breaks.

For more information, please read our Responsible Gaming Guidelines page.

8.1 Account Closure by gb991

gb991 may suspend or permanently close an account at any time for the following reasons:

• Violation of any clause of these Terms.
• Registering under a false identity or providing false information.
• Suspicion of money laundering or any other illegal activity.
• Operating multiple accounts.
• Misuse of bonuses or attempting to defraud the system.
• Misconduct or harassment toward staff.

8.2 Account Closure by the Member

You may request to close your account at any time by sending an email to [email protected]. Any valid balance (subject to wagering requirements being met) will be returned before the account is closed.

gb991 treats the protection of members' personal data as its highest priority. Our platform is secured with SSL encryption, which keeps all your transactions and communications protected from third-party access.

To learn more about how your data is collected, stored, and used, please read our Privacy Policy page. The Privacy Policy forms an integral part of these Terms.

• gb991 never sells your personal data to third parties.
• Information is not shared with authorities except where required by law.
• You have the right to request access to your data or ask for corrections.

gb991 aims to provide an uninterrupted and error-free service, however our liability is limited in the following areas:

• If a bet is not confirmed due to loss of internet connection or a technical issue.
• If service is disrupted due to events beyond our control (natural disasters, cyber attacks, etc.).
• For losses caused by a member's own mistakes or negligence.
• If third-party services (payment gateways, internet providers) are disrupted.

gb991 takes every possible precaution and strives to find a fair resolution for any issue. If you have any objection regarding a matter, you must notify the support team within 30 days.

gb991 reserves the right to modify these terms and conditions, privacy policy, or other rules at any time. For significant changes, we will endeavour to notify members via email or through a notice on the platform.

If you continue using the platform after any changes, you will be considered to have accepted the updated terms and conditions. Therefore, it is recommended that you review this page regularly.

12.1 Contact Methods

If you have any questions, complaints, or objections regarding these terms and conditions, please contact our support team:

• Live Chat: 24/7 instant support, in Bengali and English.
• Email: [email protected] — responses are usually given within 1 hour.

12.2 Dispute Resolution Process

If a dispute arises, please notify our support team first. We will try to resolve the issue amicably. If the matter is not resolved within 30 days of submitting the complaint, we will inform you about the next steps to be taken.